Improve new mentor onboarding experience
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As a new mentor, I had a rocky start. It started with me not being notified that I was accepted and active as a mentor BEFORE I was matched with mentees and they started booking my time! The UX should first notify new mentors that they're live BUT not make them open to bookings until they go in manually and set their schedules and then are required to take the action themselves to "turn on" their profile. Not only did dozens of people start booking my time, it was during a difficult time for my family when we lost someone tragically so I really wasn't in the mindset of monitoring my email. Then I got a warning that I'm not being a good mentor because all these messages arent being answered in a timely manner. Anyway, it's been a rough onboarding that could have been nice and easy with a better design. Hope that's helpful feedback.