Requests

it's been several times now that when I start my mentorship session, i can join, my mentee can join, but i cannot see them or hear them. so i give them a google link in the chat and we move there.

I’ve just created my mentor account, but when I click “View Profile” inside my dashboard, it redirects me to another person’s profile; even though the URL shown is my own ( adplist.org/members/ali-bayat ). It seems like my profile link is pointing to a different user with a similar name. Could you please check if there is an account conflict or a URL assignment issue on your side? Thank you!

It appears that the system that sends email notifications looks only at the original meeting time. If there is a cancellation or reschedule, that time is not noted in my connected calendar or through notifications. For example, I received an email notification yesterday (1-Dec 3:24 pm) that a session for tomorrow had been cancelled. Then I got a notification today (2-Dec 2:00 pm) that my meeting with that cancelled session is in 1 day. Hint: It's not. These things are small, but are friction points that lose trust and will ultimately make people miss meetings, further eroding trust.

I am getting a lot of issues with the calendar. It's booking multiple duplicates on my calendar and sometimes sessions that are on Monday show they are on Sunday. I am also getting email notifications sent out at the wrong time. This is happening to all of my mentees as well and they keep messaging me about why they are being emailed that our session is about to start at 12am on a Sunday. I tried disconnecting and reconnecting the calendar, but it hasn't fixed anything.

{"message":"The account referenced in the 'destination' parameter is missing the required capabilities: transfers or legacy_payments are required on the 'destination' account.","name":"STRIPE_ERROR","requestId":"Th7U5jIaIAMEPKQ="}

I've been having a lot of issues lately with the scheduling. It said I completed a session the day before it was scheduled and I couldn't join the video link. One of my mentees said she couldn't reschedule a session, so she had to cancel it and schedule a new one.

I did 10 sessions last month and it didn't count that I did 10 sessions, so I didn't get considered for the top 1% on September. I tried to talk to the chat support about it and they were extremely unhelpful. They kept claiming I didn't do 10 sessions, despite sharing screenshots that I had from my calendar.

I used to get a sound when someone messaged me in ADPList and recently I stopped getting that sound and I am not getting email notifications of messages until much later, so I have been missing messages from my mentees, and they have also been reporting the same issue of missing messages from me.

I keep having to re-update my profile because it is reverting back to the previous version I uploaded. This has happened multiple times to me in my bio, job history, profile photo, and cover photo.

I had to try multiple times to add a new job to my employment history on my profile and a few things kept happening: 1) It wouldn't let me add it (the button to finalized the entry disabled) 2) It would immediately delete my entry when I tried to add it 3) It would add it, but I'd come back later and it would be gone